KidsColab

Privacy

Privacy information

KidsColab is built for family-managed accounts, child-friendly profiles, creative tools, and shared activities. This page explains, in plain language, what information we collect, how we use it, and what choices parents have.

Last updated April 20, 2026

This page is a general privacy notice for KidsColab. It should be reviewed and approved by your legal team before production use if you need a formal policy tailored to your jurisdiction.

What we collect

We collect information needed to run the service and the family features people choose to use.

  • Parent account details such as name, email address, family relationship, subscription details, and account settings.
  • Child profile details such as display name, username, avatar, and parent-managed login credentials.
  • Family content and activity, including stories, comics, coloring pages, greeting cards, whiteboards, reading logs, planner items, bank entries, messages, and uploads.
  • Basic technical and security data such as IP address, browser or device information, error logs, and usage records used to keep the service working and safer.

Kids and parents

KidsColab is meant to be used in a parent-managed family setting. That means we expect adults to set up the family, manage billing, and oversee what gets shared.

  • Parents or guardians should create and manage family accounts and decide what child profile details are added.
  • Parents can contact us to request review, correction, export, or deletion of family data, subject to legal or operational retention needs.
  • Billing and subscription actions are intended for parent-managed accounts. We do not knowingly ask children to submit payment card details.
  • If content is shared through a public or direct link, anyone with that link may be able to view the shared item until it is removed or the link is disabled.

How we use information

  • Create and manage family accounts, child profiles, and sign-in sessions.
  • Save creations, progress, preferences, and shared activity across the site.
  • Deliver invites, service emails, contact replies, and account notices to parents or invited recipients.
  • Run paid features, storage limits, fraud prevention, moderation, troubleshooting, and product improvements.

Text messaging and mobile alerts

If a parent or guardian turns on KidsColab SMS alerts, we use text messaging for low-volume, transactional notifications connected to family account activity rather than for broad promotional campaigns.

  • If a parent or guardian opts in to KidsColab text alerts, we may collect the mobile number, delivery metadata, and a record of when and how consent was given.
  • KidsColab text alerts are intended for transactional notices such as meal approval requests, reminders, and status updates.
  • Message frequency varies, and message and data rates may apply.
  • Subscribers can reply STOP to unsubscribe or HELP for help.
  • Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For SMS-specific details, see the KidsColab text alerts page, the SMS privacy policy, and the SMS terms and conditions.

When we share information

We do not sell personal information just to make money from advertising lists.

  • With family members, approved friends, or recipients you choose when you use sharing, invite, chat, or public-link features.
  • With service providers that help us operate KidsColab, such as hosting, storage, authentication, email delivery, payments, communications, and AI-powered generation tools.
  • If we need to protect users, enforce our rules, respond to legal process, or prevent fraud, abuse, or security issues.

Security and retention

We use administrative, technical, and organizational measures designed to protect account data. No system can promise absolute security, so families should also use strong passwords, protect parent access, and contact us quickly if they think an account has been misused.

We keep information for as long as it is reasonably needed to operate the service, maintain records, resolve disputes, enforce rules, and meet legal obligations. Retention periods may vary by feature and by the type of data involved.

Your choices

Parents can update many profile details inside KidsColab and can reach out for help with privacy-related requests.

For privacy questions or requests about access, correction, or deletion, use our contact page. Please include enough detail for us to verify the request and locate the right family account.